Privacy Policy

Last updated: March 2026

1. Introduction

KENT P.E.O SOLUTIONS LTD (Company No. 11133970), registered at 104/106 Flat 10, Welling High Street, Welling, England, DA16 1TJ, is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect and process the following categories of personal data:

  • Name, email address, phone number, and company information submitted via our contact form
  • Employment-related data for employees managed under our EOR and payroll services
  • Technical data including IP address, browser type, and usage data collected through cookies
  • Communication records from emails, calls, and other correspondence

3. How We Use Your Data

We use personal data for the following purposes:

  • To respond to enquiries and provide requested services
  • To process payroll, employment contracts, and statutory filings on behalf of our clients
  • To comply with legal and regulatory obligations
  • To improve our website and service delivery
  • To send relevant service updates (with your consent where required)

4. Legal Basis for Processing

We process personal data on the following legal bases: performance of a contract, compliance with legal obligations, legitimate business interests, and where applicable, your explicit consent.

5. Data Sharing

We do not sell personal data to third parties. We may share data with HMRC, pension providers, and other regulatory bodies as required by law. We may also share data with trusted service providers who assist in delivering our services, subject to appropriate data processing agreements.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Payroll and employment records are retained in accordance with HMRC requirements (typically 6 years after the end of the tax year to which they relate).

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your data (subject to legal retention requirements)
  • Object to or restrict processing in certain circumstances
  • Data portability
  • Withdraw consent where processing is consent-based

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

9. Contact

For any data protection queries or to exercise your rights, contact us at hello@kentpeosolutions.co.uk or write to us at 104/106 Flat 10, Welling High Street, Welling, England, DA16 1TJ.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.